Grace oversees the social media channels for Creative Assembly’s 18-year-old award-winning franchise, Total War. She’s been working in the industry for the last 3 years and was recently named as MCV’s 30 Under 30 and was a finalist in the 2017 Women in Game Awards. She works to promote the Total War: WARHAMMER series as well as the historical titles, cultivating a strong community tone of voice and drawing on strategic engagement through her love of puns and memes.
As a social media manager for a community of almost half a million on Facebook alone, Grace Carroll is used to dealing with passionate fans. This talk will cover a number of key points for anyone interested in managing online game communities - dealing with negative sentiment, growing a community and above all, keeping the fans informed and excited without giving everything away. This talk covers the important basic knowledge of online community management and some tips and tricks to finding the voice of your game.
This discussion will provide a forum for you to talk about best practice when dealing with trolls – learn how to engage professionally and stay in control of your message online. Plus, share war stories and experiences – good or bad - with other developers to avoid costly mistakes and improve your community management.
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I’ve felt a big passion here at Develop!
Develop is a very important place – it’s one of the few developer focussed conferences we have in Europe and that makes it very valuable.
Develop is an excellent way of catching up with people – there’s a really nice community feel here.
Mike Bithell Games
If you really want to have a good interface with the British game developer community then this is the place to come.
Building games is hard and it’s taxing physically, mentally and emotionally. So being around a community that understands that is great – there’s a comraderie here.
There really is a huge mix of people at Develop - loads of peers that you can learn from and the perfect blend of every element of game development as well.
By coming to Develop what you get is the opportunity to network like you can’t in any other situation. Everyone knows everyone and it’s such a wonderful community feel.
I absolutely love coming to Develop, it’s a brilliant, brilliant conference – you just know you’re guaranteed to meet everyone.
Jo Twist, OBE
There’s really something for everyone at Develop and the experience of being around like-minded people is really useful.
I’ve been to every single Develop in the last 12 years. One thing you get here is networking - you will meet the most amazing individuals in the video games industry.
There are many ways you can be part of Develop:Brighton 2018 - including speaking in the conference, taking a booth in the Expo or becoming a sponsor.Find out more