Prepare for queues - there will be queues of people waiting to play. We find that 9/10 people at events haven’t tried VR and so, it will be a big draw for crowds. Queues are good though as you have a steady stream of people eager to play and willing to listen to you whilst they wait, so prepare some queue chat subjects. So where possible, have as many demo stations as people / space / budget allows, remembering to allocate one person per booth with floaters for queue management and breaks.
People are less likely to want to try a headset sat there unused - we haven’t worked out why but if it’s just there as a weird looking bit of tech, people will be more hesitant to be the first to have a go. So if quiet (which is unlikely) have someone on the team play and have fun doing it.
Seating for safety - unless you are demoing HTC Vive and using room-scale to full effect, ensure you have a seat available for people to park on so that they are less likely to feel nauseous, fall over or stumble about. First timers tend to over-react to the motion sensation and will throw themselves around!
Regular wiping - be prepared to clean the headset and lenses regularly; headset foam with natural baby wipes and lenses with a good cloth. Try to avoid alcohol-based anti-bacterial wipes unless you can make sure it’s dry without any residue before the next user, otherwise it might react with contact lens fluids and give people a nasty reaction (have seen this happen!) After doing events for many years, this is why we have a set of headsets that are only used by us for development, without x,000 human skin cells embedded in the foam.
Set defaults - most VR headsets and software offer options to tailor specific dimensions of the user for the optimum visual experience. However this is time-consuming and requires an understanding of how VR works and the technology, which when dealing with high volumes of people (see point 1.) you aren’t going to have time to tweak settings for each and every person. If you set to default average settings, you can still give a great experience and any comments about blurriness can be overcome with a request to “find the sweet spot”.
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Sean Murray
Hello Games
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Dlala Studios
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TT Games
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Failbetter Games
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Magic Leap
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Creative Assembly
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Terra Virtua
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Rebellion
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Mag Interactive
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Rami Ismail
Vlambeer
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